Atlas: Sending Diagnostic Logs to Ethyca

Through Ethyca's Atlas, you can share diagnostic logs to Ethyca, so our team can help support troubleshooting your configuration in a secure way.

For a step-by-step breakdown, see below:

Step 1:

• Click on the workspace user next to "Log out"

Step 2:

• Enter the hours of logs to send to Ethyca (i.e. 3, 12, 24)
• Press: Send Diagnostic logs to Ethyca

Step 3:

• Once complete, you'll see the pop up: Logs have been sent successfully!

Support

If you have any questions about your account, please reach out to [email protected] for support.