Retention Science

Implementation Summary

Ethyca uses the following endpoints in Retention Science to retrieve and delete Personally Identifiable Information (PII) when a user submits a data subject request. See below for a summary of what Ethyca does with each endpoint:

Endpoints	User Can Download	User Can Delete
Users	Yes	No

Because Retention Science is an ecommerce automation platform, it stores PII about your customers. Keep this in mind when you are setting the DSR Customization as it will impact what is returned in your subject's DSR package.

If this aligns with your use of Retention Science, please proceed to the next section to begin setting up your integration in the Control Panel.

For any questions, please reach out to your dedicated Customer Success Manager.

Connection Settings

To connect your instance of Retention Science to Ethyca, you will need your API Key. Please contact your Retention Science Account Manager to obtain this information.