How To: Host and Validate your Custom Privacy Center
A walkthrough of how to validate your Privacy Center subdomain and configure outbound emails
The Privacy Center is the customer-facing URL that centralizes all of your users privacy rights management. Most customers prefer to set up their Privacy Center in-line with their branding, and we get it! That's why we make customizations within Ethyca easy!
This article will help walk you through how to host your Privacy Center at: privacy.yourcompany.com
and send emails from a customized subdomain.
Step 1: Get your DNS records from your Customer Success Manager
Your Ethyca Customer Success Manager will provide you the following information for adding your records in your DNS:
- Your Ethyca privacy center URL (
yourcompany.ethyca.com
) - 2 TXT records as a .csv for mail send validation
- 1 CNAME record as a .csv for domain certificate validation
Step 2: Set up DNS records in your Domain Manager
Log into your Domain Manager website and manage your DNS routing for whichever service provider you use:
Record 1:
To map to Ethyca's hosted page insert the following record:
- type: CNAME
- record:
privacy
(or your custom subdomain is) - value:
yourcompany.ethyca.com
Record 2:
In order for AWS to validate that you approve the use of Ethyca's certificate issuance, you will need the following record:
- type: CNAME
- record:
_<randomkey>
- value:
_<randomkey>...aws
Step 3: Set up your custom outbound email domain
Ethyca automatically sends a emails to the data subject as they go through the DSR lifecycle. To send an email from <username>@privacymail.yourcompany.com
add 2 TXT Records:
Record 1:
- type: TXT
- record:
privacymail.yourcompany.com
- value:
<randomkey>
Record 2:
- type: TXT
- record:
<providedhost>
- value:
<randomkey>
Once complete, here is a screenshot of what your setup should look like in your DNS:

Support
Please contact [email protected] if you require any technical assistance for your DNS installation.
Updated almost 2 years ago