Delighted

Implementation Summary

Ethyca uses the following endpoints in Delighted to retrieve and delete Personally Identifiable Information (PII) when a user submits a data subject request. See below for a summary of what Ethyca does with each endpoint:

EndpointUser Can DownloadUser Can Delete
UserYesYes
Survey ResponseNoYes

Because Delighted is a customer survey and feedback tool, it stores PII about your customers. Keep this in mind when you are setting the DSR Customization as it will impact what is returned in your subject’s DSR package.

If this aligns with your use of Delighted, please proceed to the next section to begin setting up your integration in the Control Panel.

For any questions, please reach out to your dedicated Customer Success Manager.

Connection Settings

To create your API key to connect for your instance of Delighted to Ethyca, follow the steps below:

  1. Log in to Delighted at delighted.com.
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  1. Select "Integrations" from the top navigation bar.
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  1. Select "API" from the Delighted Integrations Services.
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  1. Your API key can be found in the body of the page, under the "Authentication" heading
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