Copper

Implementation Summary

Ethyca uses the following endpoints in Copper to retrieve and delete Personally Identifiable Information (PII) when a user submits a data subject request. See below for a summary of what Ethyca does with each endpoint:

Endpoints	User Can Download	User Can Delete
People	Yes	Yes
Lead	Yes	Yes

Because Copper is a CRM, it stores PII about your customers. Keep this in mind when you are setting the DSR Customization as it will impact what is returned in your subject’s DSR package.

If this aligns with your use of Copper, please proceed to the next section to begin setting up your integration in the Control Panel.

For any questions, please reach out to your dedicated Customer Success Manager.

Connection Settings

To locate your API Key and connect your instance of Copper to Ethyca, follow the steps below:

Select "Settings" from the left navigations

Select "API Keys" from the Settings menu

Click the "Generate API Key" button

The new API Key will appear in the table. Copy and paste this into the "API Key"

In the Ethyca field labeled Application Name, copy and paste the following:

developer_api

In the Ethyca field labeled Email Address, enter the email address you used to log in to Copper